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Complaints

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  • How do I make a complaint

    Skip to main content Home »Travel Forum »Post »448 »How Do I Make A Complaint New Zealand Travel Forum - View All Questions Ask a Question Search Q How do I make a complaint (West Coast - Custom and Personal Tours) - 22nd Mar, 2018 We stayed at Mt Cook View Motel in Fox…

  • December 2015 - New Zealand Tourism Business Newsletter

    …a good complaints handling process. If you have an effective complaints handling process that is professionally delivered, it is perfectly possible to retain customers with complaints and problems. Here are a few things that customers highly value when they tell you about a complaint: * Their…

  • New Zealand Day Spa, Health Spa in New Zealand

    …taking holidays to recharge their batteries and de-stress. The self-care market in New Zealand is growing rapidly in response to stress-related complaints that result from the modern condition. New Zealand is a popular destination for those wanting to get away from it all. With geography ranging…

  • Attractions in New Zealand, New Zealand Activities and Adventure

    …taking holidays to recharge their batteries and de-stress. The self-care market in New Zealand is growing rapidly in response to stress-related complaints that result from the modern condition... (more) Entertainment in New Zealand New Zealand provides a broad range of entertainment options to keep…

  • June 2015 - New Zealand Tourism Business Newsletter

    …Zealand pulled out of three regional towns earlier this year, put bigger aircraft into the bigger cities and restructured regional fares after complaints that fares were too high. Prime Minister and airport chiefs welcome the move. John Key said, "This will create jobs, mean cheaper fares and more…

  • September 2018 - New Zealand Tourism Business Newsletter

    …* Japanese people tend to like things in moderation and order, organisation, cleanliness and good service are seen as important as luxuries. * Complaints may not be expressed very directly, so take the time to ask more open questions to resolve any problems. * Keep a reasonable personal distance and…

  • New Zealand Tourism Newsletter

    …Clearly provide access to your guarantees, return, exchange or refund policies. * Provide details of how customers can lodge a complaint with you and what your complaint procedure is. * Specify which legal jurisdiction will apply to the transaction (i.e. your country or your customer's) and/ or…

  • Fiordland, Te Anau bed & breakfast lodge, self catering units

    …B&B in a residential cul-de-sac. The breakfast was quite good, rooms clean and well furnished. Our hosts were very nice and helpful. Only mild complaint -- the hot tub was tepid, not warm enough to be enjoyable. We would certainly stay here again, except that it was a bit pricey for the area."…

  • EDEN GARDENS MOTEL - Oamaru : New Zealand Tourism Guide

    …from that everything was nice and clean very warm and welcoming." NATASHA BIRCH, Mar 2014 "It was a lovely room and setting, nice view. The only complaint was the beds were super hard. Not "firm" like a mattress should be, but almost like a wooden board. We had two beds and took the duvet off one…

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